What is your return policy?
You can purchase with confidence. I offer a 30-day money-back-guarantee on all fine art photograph purchases. If you are unhappy with the photo I will replace it or refund your money following safe return of the photograph, less shipping costs and a 10% restocking fee. Contact me first prior to shipping.
Photo workshops have their own refund policy.
Due to the nature of digital work, there are no refunds for online classes, photo textures & backgrounds, and eBooks.
What sizes and type of prints are available?
What if my photos fade?
I use only the best professional labs to print my photography under my exact specifications. As long as you are not displaying any of my photographs in direct sunlight for most of the day, you should not experience any fading. But should you, I offer a Lifetime No-Fade Guarantee and will replace the piece for you at cost (plus shipping).
Who typically buys your photography?
I have been selling my fine art photography since 2003 (and have been a professional photographer since 1990). In that time I have acquired collectors from every state in the U.S. to numerous countries worldwide. My prices cover a wide range of needs, with prints starting at $60 for the beginning collector and increase in price to include pieces over 10 feet in length and prices exceeding $10,000 for the discriminating collector. In addition to private individuals my work has been sold to companies, restaurants, corporations, magazines, galleries, museums and more.
How long will it take for my order to arrive?
For the purchase of fine art photographs, most metallic photo paper prints ship out within 5 days and are shipped via ground. Exhibit Mount Aluminum pieces typically ship out within 7 days and are shipped via ground. Exhibition Mount Aluminum pieces typically ship out within 10-30 days, depending on if I already have a color proof on file with the lab.
Rush orders can be accepted for additional fees. Contact me for details.
Emails with tracking numbers are sent out shortly after your item ships.
When purchasing photo workshops, registration is complete with payment.
When purchasing photo textures & backgrounds, an email is sent shortly after your purchase with a link to download the product.
When purchasing Gift Cards, an email is sent shortly after your purchase with a link to your gift card. You can then print it to hand out, forward the link to the recipient, or use for yourself.
How much better will my photo look in person than what is seen on the screen?
What you see on the screen is a low-resolution version that is suitable for web display but suffers when judging the quality of how it will look in print. Sharpness in most cases will be vastly improved in the print compared to what you see online. As for colors, if you are using a calibrated monitor, colors in your print should closely resemble it. For uncalibrated monitors the print will range from slightly improved to greatly improved compared to what you see online.
Also note that not all photos are available in the largest sizes. That is due to my own personal quality control. While I could technically sell any photo in any photo size, I never print photos larger than what they really should be printed. This results in crystal clear photographs even in the largest sizes.
Where can I use your Gift Cards? Do they expire?
You can use Gift Cards in my online store and can apply them when purchasing fine art photography, photo workshops, photo textures, and more. You can also use Gift Cards at any of my exhibitions where I personally attend.